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Why Entrata's Business Model is so successful?

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Entrata’s Company Overview


Entrata, Inc. is a leading technology company in the property management software sector. Founded in 2003 and based in Lehi, Utah, the company provides a comprehensive suite of services aimed at making property management more efficient and profitable. Entrata's innovative platform offers a wide array of features, including property management software, resident screening, insurance, utility management, and more. The company serves a diverse clientele, ranging from small independent landlords to large, multi-family housing corporations. Entrata's mission is to provide property managers with the tools they need to streamline their operations, maximize their profits, and provide superior service to their residents. Entrata's business model revolves around providing a comprehensive, cloud-based software solution for property managers. The company's platform is designed to be a one-stop-shop for all property management needs, eliminating the need for multiple disparate systems. Entrata's software includes features for leasing, rent collection, maintenance requests, resident communication, and more. The company also offers additional services, such as resident screening and utility management, that can be added on to the base software package. This integrated approach not only simplifies property management, but also enables Entrata to establish long-term relationships with its clients and generate recurring revenue. The revenue model of Entrata is primarily based on a subscription fee for its software services. Clients pay a monthly fee based on the number of units they manage with Entrata's platform. The pricing may vary depending on the specific features and add-on services a client chooses to use. This subscription-based model provides a steady stream of recurring revenue for the company. Additionally, Entrata generates revenue from its ancillary services such as resident screening and utility management. These services are billed separately and provide an additional source of income for the company. The combination of subscription fees and ancillary services allows Entrata to maintain a diversified and robust revenue stream.

https://www.entrata.com/

Country: Utah

Foundations date: 2003

Type: Private

Sector: Technology

Categories: Software


Entrata’s Customer Needs


Social impact:

Life changing: affiliation/belonging, motivation

Emotional: design/aesthetics, provides access

Functional: saves time, simplifies, organizes, integrates, connects, reduces effort, reduces cost


Entrata’s Related Competitors



Entrata’s Business Operations


Cross-selling:

Cross-selling is a business strategy in which additional services or goods are offered to the primary offering to attract new consumers and retain existing ones. Numerous businesses are increasingly diversifying their product lines with items that have little resemblance to their primary offerings. Walmart is one such example; they used to offer everything but food. They want their stores to function as one-stop shops. Thus, companies mitigate their reliance on particular items and increase overall sustainability by providing other goods and services.

Data warehouses:

A data warehouse (DW or DWH), sometimes referred to as an enterprise data warehouse (EDW), is a computer term that refers to a system used for reporting and data analysis. It is a critical component of business intelligence. DWs are the centralized repository for data that has been integrated from one or more separate sources. They keep track of both data and information and generate analytical reports for skilled professionals throughout the business.

Customer relationship:

Due to the high cost of client acquisition, acquiring a sizable wallet share, economies of scale are crucial. Customer relationship management (CRM) is a technique for dealing with a business's interactions with current and prospective customers that aims to analyze data about customers' interactions with a company to improve business relationships with customers, with a particular emphasis on retention, and ultimately to drive sales growth.

Customer data:

It primarily offers free services to users, stores their personal information, and acts as a platform for users to interact with one another. Additional value is generated by gathering and processing consumer data in advantageous ways for internal use or transfer to interested third parties. Revenue is produced by either directly selling the data to outsiders or by leveraging it for internal reasons, such as increasing the efficacy of advertising. Thus, innovative, sustainable Big Data business models are as prevalent and desired as they are elusive (i.e., data is the new oil).

Digital:

A digital strategy is a strategic management and a business reaction or solution to a digital issue, which is often best handled as part of a broader company plan. A digital strategy is frequently defined by the application of new technologies to existing business activities and a focus on enabling new digital skills for their company (such as those formed by the Information Age and frequently as a result of advances in digital technologies such as computers, data, telecommunication services, and the World wide web, to name a few).

Digital transformation:

Digitalization is the systematic and accelerated transformation of company operations, processes, skills, and models to fully exploit the changes and possibilities brought about by digital technology and its effect on society. Digital transformation is a journey with many interconnected intermediate objectives, with the ultimate aim of continuous enhancement of processes, divisions, and the business ecosystem in a hyperconnected age. Therefore, establishing the appropriate bridges for the trip is critical to success.

Data as a Service (DaaS):

Data as a Service (DaaS) is a relative of Software as a Service in computing (SaaS). As with other members of the as a service (aaS) family, DaaS is based on the idea that the product (in this instance, data) may be delivered to the user on-demand independent of the provider's geographic or organizational isolation from the customer. Additionally, with the advent[when?] of service-oriented architecture (SOA), the platform on which the data sits has become unimportant. This progression paved the way for the relatively recent new idea of DaaS to arise.

Platform as a Service (PaaS):

Platform as a Service (PaaS) is a class of cloud computing services that enable users to create, operate, and manage apps without the burden of establishing and maintaining the infrastructure usually involved with designing and developing an app.

Software as a Service (SaaS):

Software as a Service (SaaS) is a paradigm for licensing and delivering subscription-based and centrally hosted software. Occasionally, the term on-demand software is used. SaaS is usually accessible through a web browser via a thin client. SaaS has established itself as the de facto delivery mechanism for a large number of commercial apps. SaaS has been integrated into virtually every major enterprise Software company's strategy.

Online marketplace:

An online marketplace (or online e-commerce marketplace) is a kind of e-commerce website in which product or service information is supplied by various third parties or, in some instances, the brand itself, while the marketplace operator handles transactions. Additionally, this pattern encompasses peer-to-peer (P2P) e-commerce between businesses or people. By and large, since marketplaces aggregate goods from a diverse range of suppliers, the variety and availability are typically greater than in vendor-specific online retail shops. Additionally, pricing might be more competitive.

Subscription:

Subscription business models are built on the concept of providing a product or service in exchange for recurring subscription income on a monthly or annual basis. As a result, they place a higher premium on client retention than on customer acquisition. Subscription business models, in essence, concentrate on revenue generation in such a manner that a single client makes repeated payments for extended access to a product or service. Cable television, internet providers, software suppliers, websites (e.g., blogs), business solutions providers, and financial services companies utilize this approach, as do conventional newspapers, periodicals, and academic publications.

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