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Plans to suit everyone

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Frequently Asked Questions


What is a credit?

A credit is the unit of measurement on the AI-text generated. 1 credit is equal to 5 characters. The word IDEAS = 1 credit.


How are credits consumed calculated?

We take into account text inputs and text outputs. Additionally, the AI algorithm needs some supplementary text to understand the user's input.


How does the free trial work?

Sign-up for free to discover and try all the features and benefits of this software. While registering for this trial period, we’ll ask you to enter your user and password to create your account on Vizologi providing you a limited amount of credits; once consumed, you decide whether to subscribe or not. No credit card information is required.


Can I switch or cancel anytime?

Yes, feel free to switch to another monthly premium plan or yearly premium plan or cancel your subscription at any time – absolutely no strings attached! Please follow this simple route to upgrade or cancel your subscription Profile > Membership


What are my payment options?

We accept Visa, Mastercard and American Express credit cards. If you want to pay with another payment method, please contact us: [email protected] *Please note that for EU residents apply the VAT.


What about my privacy?

We take data privacy very seriously and understand your need to keep confidential information safe. Documents created using the premium plans are not visible to the public. As a subscriber of Vizo web app, you have full control of your privacy settings and can choose whether to give access to collaborators and to share links with view and edit rights. Our privacy policy explains what information Vizologi collects and how we use it to improve our service and your experience.


Need more answers? Contact our support team