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Why Savage X Fenty's Business Model is so successful?

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Savage X Fenty’s Company Overview


Savage X Fenty is a groundbreaking and inclusive lingerie brand co-founded by global music and fashion icon Rihanna in 2018. The brand is celebrated for its inclusivity and diversity, offering a wide range of sizes from 32A - 42H and XS - 3X. The company has successfully disrupted the lingerie industry by promoting body positivity and self-confidence, and it has quickly become a global sensation due to its innovative designs, bold marketing strategies, and strong celebrity endorsement. Savage X Fenty is owned by TechStyle Fashion Group, a global fashion and lifestyle company known for its membership-based digital brands. The business model of Savage X Fenty is centered around a unique membership program known as the Xtra VIP Membership. This model operates on a monthly subscription basis, where members receive early access to the latest collections, exclusive discounts, and the option to shop or 'skip the month' to avoid a membership charge. The flexibility and added benefits of this model have proven to be successful in maintaining customer loyalty and enhancing the overall shopping experience. In terms of its revenue model, Savage X Fenty primarily generates income through its direct-to-consumer online sales. The Xtra VIP Membership program is a key revenue driver, with members charged a monthly fee unless they choose to 'skip the month'. In addition to the subscription fees, the company also earns revenue from individual product sales to both members and non-members. The brand has also capitalized on limited edition collections and collaborations with well-known celebrities to boost its revenue. Furthermore, Savage X Fenty has expanded its revenue streams through global partnerships with online retailers such as ASOS and Amazon, where its products are also available for purchase.

https://www.savagex.com/

Country: California

Foundations date: 2018

Type: Private

Sector: Consumer Goods

Categories: Beauty


Savage X Fenty’s Customer Needs


Social impact:

Life changing: affiliation/belonging

Emotional: design/aesthetics, badge value, attractiveness, fun/entertainment

Functional: quality, variety, sensory appeal


Savage X Fenty’s Related Competitors



Savage X Fenty’s Business Operations


Curated retail:

Curated retail guarantees focused shopping and product relevance; it presents a consumer with the most appropriate options based on past purchases, interactions, and established preferences. It may be provided via human guidance, algorithmic recommendations, or a combination of the two.

Customer relationship:

Due to the high cost of client acquisition, acquiring a sizable wallet share, economies of scale are crucial. Customer relationship management (CRM) is a technique for dealing with a business's interactions with current and prospective customers that aims to analyze data about customers' interactions with a company to improve business relationships with customers, with a particular emphasis on retention, and ultimately to drive sales growth.

Customer loyalty:

Customer loyalty is a very successful business strategy. It entails giving consumers value that extends beyond the product or service itself. It is often provided through incentive-based programs such as member discounts, coupons, birthday discounts, and points. Today, most businesses have some kind of incentive-based programs, such as American Airlines, which rewards customers with points for each trip they take with them.

Digital transformation:

Digitalization is the systematic and accelerated transformation of company operations, processes, skills, and models to fully exploit the changes and possibilities brought about by digital technology and its effect on society. Digital transformation is a journey with many interconnected intermediate objectives, with the ultimate aim of continuous enhancement of processes, divisions, and the business ecosystem in a hyperconnected age. Therefore, establishing the appropriate bridges for the trip is critical to success.

Direct selling:

Direct selling refers to a situation in which a company's goods are immediately accessible from the manufacturer or service provider rather than via intermediate channels. The business avoids the retail margin and any extra expenses connected with the intermediaries in this manner. These savings may be passed on to the client, establishing a consistent sales experience. Furthermore, such intimate touch may help to strengthen client connections. Finally, direct selling benefits consumers by providing convenience and service, such as personal demonstrations and explanations of goods, home delivery, and substantial satisfaction guarantees.

Experience selling:

An experience in the sales model describes how a typical user perceives or comprehends a system's operation. A product or service's value is enhanced when an extra customer experience is included. Visual representations of experience models are abstract diagrams or metaphors derived from recognizable objects, actions, or systems. User interfaces use a range of experience models to help users rapidly comprehend what is occurring in the design, where they are, and what they may do next. For example, a software experience model may depict the connection between two applications and the relationship between an application and different navigation methods and other system or software components.

Membership club:

Belonging to a group, either individually or collectively. Certain memberships may charge a fee to join or participate, while others are free. Others have particular skill criteria that must be met before membership is granted. Members are entitled to specific benefits or advantages, but not all members may enjoy the same rights and privileges. Another method is taken by a members-only luxury lifestyle management business that offers concierge services such as vacation reservations, restaurant suggestions, and event access.

Fashion sense:

In any customized sense of style, the golden guideline is to buy garments that fit correctly. Nothing ruins an ensemble more than an ill-fitting jacket, shirt, or trouser, regardless of the dress code or the cost of the clothing. Personal Values Sharing as a Brand Identity A significant component of developing a company that fits your lifestyle is growing a business grounded in your beliefs.

Fast fashion:

Fast fashion is a phrase fashion retailers use to describe how designs travel rapidly from the catwalk to catch current fashion trends. The emphasis is on optimizing specific supply chain components to enable these trends to be developed and produced quickly and affordably, allowing the mainstream customer to purchase current apparel designs at a reduced price.

Online marketplace:

An online marketplace (or online e-commerce marketplace) is a kind of e-commerce website in which product or service information is supplied by various third parties or, in some instances, the brand itself, while the marketplace operator handles transactions. Additionally, this pattern encompasses peer-to-peer (P2P) e-commerce between businesses or people. By and large, since marketplaces aggregate goods from a diverse range of suppliers, the variety and availability are typically greater than in vendor-specific online retail shops. Additionally, pricing might be more competitive.

Experience:

Disrupts by offering a better understanding that customers are willing to pay for. Experience companies that have progressed may begin charging for the value of the transformation that an experience provides. An experienced company charges for the feelings consumers get as a result of their interaction with it.

eCommerce:

Electronic commerce, or e-commerce (alternatively spelled eCommerce), is a business model, or a subset of a larger business model, that allows a company or person to do business via an electronic network, usually the internet. As a result, customers gain from increased accessibility and convenience, while the business benefits from integrating sales and distribution with other internal operations. Electronic commerce is prevalent throughout all four main market segments: business to business, business to consumer, consumer to consumer, and consumer to business. Ecommerce may be used to sell almost any goods or service, from books and music to financial services and airline tickets.

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